FIELD
ETIQUETTE.
At Ewelme Dog Field, we want everyone to have a fun and safe experience, so we’ve put together a few simple rules to follow while using the field. Please ensure your dog is supervised at all times, clean up after them, and respect the space by keeping the gates secure. We ask that all dogs are healthy, vaccinated, and up-to-date on treatments to keep the field safe for everyone. Be considerate of other visitors, and remember to always arrive and depart on time to maintain a smooth flow. Let’s keep the field clean, safe, and enjoyable for all!
Respect The Field,
Enjoy the space.
• Pre-Booking: Ensure you have reserved and paid for your session in advance.
• Arrival and Departure: Arrive no earlier than 10 minutes before your scheduled time. Please keep dogs in the car until the previous customer has left. Adhere to your booking times; late arrivals should still depart as scheduled to respect subsequent users.
• Parking: Use designated parking areas responsibly, ensuring gates are securely closed to prevent unauthorized access.
• Dog Supervision: Dogs must be supervised at all times. Leaving dogs unattended, whether in vehicles or the field, is prohibited.
• Field Maintenance: Clean up after your dog promptly, disposing of waste in provided bins. Avoid allowing dogs to dig, and report any holes to maintain safety.
• Health Requirements: Only bring dogs that are healthy, fully vaccinated, and up-to-date with flea, tick, and worm treatments.
• Safety Measures: Keep dogs on leads until securely within the fenced area. Ensure gates are locked after entry and before exit to maintain the field’s integrity.
• Liability: Users are responsible for their dogs’ behavior and any damage caused. The field operators disclaim liability for accidents, injuries, or damage to property.
• Respect for Others: Be considerate of other users, keeping noise levels acceptable and adhering to booking times to avoid overlaps.
• Digging in the field: Please do not allow your dog to dig in the field to ensure everyone’s safety.
• Walking when it’s dark: If you book a slot outside of daylight hours, you are responsible for your own and your dogs safety. We suggest bringing a torch.
Scoop your own poop.
At Ewelme Dog Field, we are committed to maintaining a clean and enjoyable space for all visitors. To ensure the field remains a safe and pleasant environment, we require all dog owners to follow our Scoop Your Own Poop policy.
Policy Guidelines:
• Pick Up Immediately: Owners must clean up after their dogs immediately and dispose of waste in the designated bins provided on-site.
• Bring Your Own Bags: While we aim to provide waste bins, we recommend bringing your own poop bags to ensure you’re always prepared.
• No Excuses: Even if your dog goes in an out-of-the-way spot, it is still your responsibility to clean up after them.
• Leave No Trace: If you notice any uncollected waste, please help us keep the field clean by picking it up—even if it’s not from your dog.
Why This Matters:
• Keeps the field safe and hygienic for all users.
• Helps prevent the spread of disease and parasites.
• Ensures a positive experience for everyone who visits.
Failure to follow this policy may result in refusal of future bookings. Let’s work together to keep Ewelme Dog Field a clean, fun, and welcoming place for all!
Cancellation Policy.
We understand that plans can change, and we strive to be as flexible as possible while ensuring fairness for all our customers. Please read our cancellation policy carefully before booking.
Cancellation & Refund Guidelines:
• More than 48 hours’ notice: Cancellations made at least 48 hours before your scheduled session will receive a full refund or the option to reschedule at no extra cost.
• Less than 48 hours’ notice: Cancellations made less than 48 hours before the session are non-refundable. However, we may offer rescheduling at our discretion if availability allows.
• No-shows & late arrivals: If you do not attend your booked session or arrive late, no refund or rescheduling will be provided. Please ensure you arrive on time, as bookings cannot be extended.
• Extreme weather conditions: In the event of severe weather (e.g., storms, flooding, heavy snow) that makes the field unsafe, we will offer a reschedule or refund at our discretion.
How to Cancel or Reschedule:
• To cancel or reschedule, please contact us as soon as possible via info@ewelmedogfield.com
• Refunds (if applicable) will be processed within (3–5 business days).
We appreciate your understanding and cooperation in keeping the booking system fair for everyone.
Parking.
To ensure a safe and smooth experience for all visitors, please follow our parking guidelines when using Ewelme Dog Field.
Parking Guidelines:
• Designated Parking Area: Please park only in the designated parking area and avoid blocking gates, driveways, or access routes.
• Arrival & Departure: Do not arrive more than 10 minutes before your booking, and ensure you leave on time to allow space for the next visitor.
• Gates & Safety: Always close and secure the gate behind you and secure the padlock when entering or leaving to maintain security for all users.
• Keep Dogs Secure: Dogs must remain in your vehicle until you are ready to enter the field. Please do not allow dogs to roam freely in the parking area.
• Respect Other Users: If another customer is finishing their session, please wait patiently in your vehicle until they have safely exited.
• Speed Limit: Drive slowly and carefully when entering or leaving the parking area to ensure the safety of all visitors, dogs, and farm animals nearby.
By following these guidelines, we can keep Ewelme Dog Field a safe and enjoyable space for everyone. Thank you for your cooperation!
Confirmation of your booking will be sent by email. The email will contain the date and time of your booking. If you do not receive our confirmation email, please check your ‘junk’ inbox before calling.
Sessions are exclusive – no sharing unless you choose to bring a friend.
